Automatic doors rely on sensors, motors, and regular maintenance. When something goes wrong, people get hurt. Common scenarios include:
Doors closing too fast or without warning
Sensors failing to detect someone in the doorway
Doors reopening and slamming shut repeatedly
Malfunctioning revolving doors
Poorly maintained entrance systems at hospitals, hotels, and retail stores
These incidents often result in falls, crushed limbs, shoulder injuries, and head injuries.
Liability depends on what went wrong and who was responsible for maintenance. Potentially liable parties include:
The business that owns or operates the property
A property management company
A maintenance or repair contractor
The manufacturer, if the door itself was defective
More than one party can be responsible, which is why these cases are not as simple as they seem.
People tend to downplay these incidents. They laugh it off. They feel embarrassed. They assume it was a fluke.
Insurance companies rely on that reaction.
Adjusters often argue that the door worked fine for everyone else or that the injured person must have walked too slowly or not paid attention. None of that excuses a malfunctioning safety system.
If this ever happens, try to do the following:
Report the incident immediately
Ask for an incident report
Take photos or video of the door if possible
Get names of witnesses
Seek medical care even if the injury seems minor
Businesses may repair the door quickly, which makes early documentation critical.
Automatic door injuries frequently involve:
Rotator cuff and shoulder tears
Wrist and hand fractures
Back and neck injuries from sudden impact
Concussions from being knocked off balance
Symptoms often worsen days after the incident, not immediately.
At Titans Legal, we know that unusual cases still deserve serious attention. We investigate maintenance records, identify responsible parties, and push back when insurers try to dismiss a preventable injury as bad luck.
When a door is designed to protect the public, it needs to work properly.
If you were injured by an automatic door or another unexpected hazard in Texas, contact Titans Legal at 214-488-8888 for a consultation. You focus on healing. We will handle the rest.